Privacy Policy
Our company website: www.tnsolutions.com
This Privacy Policy (“Policy”) applies to Terra Nova Solutions, its subsidiaries and affiliates (“Company”, “we”, “us” or “our”) and governs data collection and usage. . Our website is an informational site, intended to provide general information regarding our company and the services we offer. By using our website, you consent to the data practices described in this statement.
Collection of your Personal Information
We do not collect any personal information unless you voluntarily provide it to us. You may be required to provide certain personal information when you elect to send us a message through our website, or subscribe to receive marketing and promotional emails. We use your information to communicate with you in relation to services and/or products you have requested or that may be of interest.
Sharing Information with Third Parties
We do not sell, rent, or lease customer lists to third parties.
Data may be shared with trusted partners to help perform statistical analysis, send emails, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Company, and they are required to maintain the confidentiality of your information.
Personal information may be disclosed by Company, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public.
Automatically Collected Information
To maintain the quality of our service and provide general statistics on the use of our website, we may utilize programs that automatically collect information about your computer hardware and software, such as your IP address, browser type, domain names, access times, and referring website addresses.
Security of your Personal Information
Our website utilizes Secure Sockets Layer (SSL) protocol to secure your personal information from unauthorized access, use, or disclosure. When personal information is transmitted to other websites, it is protected through encryption.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
-Delete your personal information from our records; and
-Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:
-Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, and provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
-Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
-Debug to identify and repair errors that impair existing intended functionality;
-Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
-Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
-Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
-Comply with an existing legal obligation; or
-Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
Email Communications
From time to time, we may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from us or click on a link therein.
You may opt out from email marketing or promotional communications from us at any time by clicking on the unsubscribe button.
External Data Storage Sites
We may store your data on servers provided by third-party hosting vendors with whom we have contracted.
Changes to This Statement
We reserve the right to change this Policy without notice. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our Terra Nova Solutions, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
We welcome your questions or comments regarding this Policy. If you believe that we have not adhered to this Policy, please contact us at:
Terra Nova Solutions
High Point, North Carolina 27263
Email Address: info@tnsolutions.com
Phone Number: 888-213-3843
Effective as of June 11, 2024